Home | About Us | Onsite Services | Data Recovery | Ask the Doctor | Telephone Support |Tech Links

Go to home page

Computer Repair Serving the Greater Denver, Colorado
Metro Area

Mobile PC Medic, Inc:    303-337-7410
PC First Aid 
-Steps to take in common PC crisis situations*

  1. Breathe - you always have to breathe.

  2. Turn the power completely off (unplug and remove batteries if it's a portable) and turn it back on. This is known as a reboot and will correct most problems.

  3. If strange beeping is heard, try pulling out the memory and video cards and then reinserting them back in their slots. This is called re-seating and will help if corrosion has developed on the contacts or if the cards have wiggled free of their slots.

  4. If you get a message about a hard disk failure and you hear a distinct clicking sound, turn off the system immediately! This is usually the sound of hard drive's death rattle and leaving it to click only increases the chances that you will never see your data on this hard drive again.

  5. If you push the power button and hear nothing and see no lights or error messages, then you either have a bad motherboard or a bad power supply. There is, however, a small chance your CPU just needs to be re-seated (see step #3); but you better go to Church soon if this works to solve your problem.

  6. A "Non System Disk" or "Non Bootable Disk" error message may merely mean that you have left a floppy disk in the A: drive. Take it out and prepare to feel foolish for falling for this panic attack classic.

  7. Alternatively, if you're not feeling foolish but still panicky, boot with your Windows Start Disk and type the following command at the A: prompt:
    sys c:
    Once you have received confirmation that the system has been transferred, try starting the system again. If this works, then thank your lucky hard drive stars and back up your data pronto because your hard drive is getting flaky and you should prepare to replace it.

  8. If the system won't finish its boot into Windows (after you have installed some cheap/expensive piece of software crap) then boot into what's called Windows "safe mode" by hitting the F8 key (repeatedly), before Windows first boots up, and uninstall the offending (and soon to be returned) object of your invective.

  9. If your system still won't boot into Windows, see if it will boot into DOS by using the afore mentioned Window Start Disk. If you can get a C: prompt (by typing C: at the A: prompt) then you still have a fighting chance to get your data back and backed-up. You have to be able use DOS for this and you have to have data that will comfortably fit on a floppy disk. But don't worry, if this doesn't apply to your situation, you can always call your local Mobile PC Medic.
    Data recovery or data transfer is our specialty. We will safely back-up your data to our portable hard drive so your hard drive can be formatted and Windows can then be reinstalled.

  10. The worst part of the panic attack, (which soon follows the realization that your computer is not going to boot up)  is the inwardly directed, personal recriminations that follow the your next realization -- the one about not doing your regular back-ups like you knew you should have -- ya big dummy, etc, and so on!

    There may be other recriminations as well. Especially after you have read the 10 Commandments of Blissful Computing and realize that you may have been unknowingly and needlessly contributing to the premature demise of your computer and possibly that of your precious data as well.

    So it's best to have no regrets. Do what you should do. Because whether you do or don't, things will still go wrong. If you haven't had a PC-related panic attack yet, its only because you haven't been using computers long enough. So mitigate the pain and suffering that inevitably follows the sounds of beeping, clicking, or silence, by protecting your data and hardware through regular maintenance and backups.

10 Commandments of Blissful Computing

The Ten Commandments of Blissful Computing

Dealing with Ad-ware & Spy-ware

Dealing with Ad-ware & Spy-ware. Click here for tips on  handling Ad-ware, Spy-ware, and pop-ups.

You Might Need a Tune-up If . . .

You Might Need a Tune-Up If . . .

Top Ten Ways We Screw-Up Our PCs

Top Ten Ways We Screw Up Our PCs.


Return to top

Copyright 2002-2012 Mobile PC Medic, Inc.
*Original content authored by Cynthia Nance & Leigh Headley
All rights reserved
Webmaster: info@mobilepcmedic.com
Revised May 23, 2012